Amazon Customer Service - United States - Work From Home

Position Overview

This is a work from home position; you will not need to come into the office. An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.

Key Responsibilities

• Deliver timely, accurate, and professional customer service to Amazon customers.
• Expedite orders and resolve post-sales issues.
• Communicate effectively via phone and email.
• Utilize software tools to manage customer accounts and research company policies.

Required Qualifications

• No Experience Needed

Benefits & Perks

• Health Insurance
• 401K
• Vacation & PTO