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At Ziggi’s Coffee, Baristas are more than just drink-makers—they’re the heart of our customer experience. As a Barista, you create positive moments for every guest by delivering great coffee with a warm smile, a helpful attitude, and an eye for quality. You’ll work alongside a team that values connection, hustle, and a shared commitment to excellence.
This is a fast-paced, hands-on role where you’ll be supported, trained, and empowered to grow. Whether it’s a guest’s first time in or their fiftieth, you’ll help ensure they leave happier than they arrived.
Core Responsibilities:
Customer Service & Communication
Greet each guest with genuine enthusiasm and create a welcoming environment.
Personalize interactions—remember regulars, make newcomers feel at home.
Resolve customer concerns calmly and professionally.
Maintain a high standard of guest service, even during peak hours.
Teamwork & Culture Fit
Be a “positive team player”—support your coworkers, especially during busy shifts.
Communicate openly and respectfully with your team and leadership.
Step in when help is needed and celebrate wins together.
Represent Ziggi’s values through your attitude, energy, and presence.
Work Ethic & Dependability
Show up on time, stay engaged, and own your responsibilities.
Take pride in doing small tasks well—cleaning, stocking, or restocking stations.
Stay focused and proactive during both busy and slow times.
Be flexible with scheduling, including early mornings and weekends.
Learning & Adaptability
Actively learn new skills—from drink recipes to point-of-sale systems.
Take feedback in stride and use it to improve your performance.
Stay curious—ask questions, practice, and grow each shift.
Situational Awareness & Multitasking
Balance making drinks, assisting guests, and keeping your station clean.
Stay calm and prioritize when juggling multiple tasks or requests.
Think on your feet and adjust to guest needs, even if they ask for something off-menu.
Who Thrives in This Role?
You’re a great fit if you:
Enjoy connecting with people and making their day.
Have a strong work ethic and love being part of a team.
Stay upbeat under pressure and enjoy fast-paced environments.
Are looking to grow within a values-driven company that supports you.
