Director of Event Planning at Delta Hotels

Lead dynamic event planning operations at Delta Hotels in Toronto. As Director, you'll manage a proficient team, ensuring impeccable guest satisfaction and maximizing revenue across various events.

Delta

Hotels is seeking a skilled Director of Event Planning to oversee daily functions and elevate our event management efforts. This full-time role demands strong leadership, financial acumen, and a commitment to exceptional customer service. You will work closely with Senior Event Managers and team members, ensuring seamless transitions from sales to operations and maintaining high service standards. Key Responsibilities:

• Assign events to the Event Planning team for effective execution
• Oversee all function spaces and group room allocations
• Lead training on departmental emergency procedures
• Proactively address potential service challenges before events
• Manage budgets to enhance customer satisfaction and revenue Requirements:
• High school diploma or GED; 4 years’ experience in event management
• 2-year degree in Hospitality or related field; 2 years’ relevant experience
• Strong communication and leadership skills
• Proven ability in customer service and conflict resolution
• Experience with high-profile events is a plus Utilize your expertise in event management, team leadership, and client relations at Delta Hotels in Toronto.